We are committed to delivering your orders efficiently and ensuring a smooth shopping experience. Below is a detailed overview of our shipping process, times, and policies.
Free Shipping:
We are pleased to offer free standard shipping on all orders within the United States, Vietnam and United Arab Emirates
Delivery Timeframe:
The total estimated delivery time for your order is typically 7-15 business days (Monday to Friday) from the date your order is placed. This timeframe includes both order processing and transit time.
Order Processing Time:
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Order processing takes 1-3 business days (Monday to Friday) after your order is received. During this time, we carefully prepare your items for shipment, conduct quality checks, and package them securely.
Please note that processing times may vary slightly during peak seasons or promotional periods.
Order Cut-Off Time:
Our order cut-off time is 05:00 PM (EST), Monday to Friday. Orders placed after this time will be processed starting on the next business day.
Shipping Carriers:
We partner with reliable shipping carriers to ensure your order reaches you safely and efficiently. The specific carrier for your order may vary depending on your location and the size/weight of your package.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to the carrier's website. You can use this information to track the progress of your shipment. Please allow up to 24 hours for the tracking information to become available.
Delivery:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Business Days:
Please note that all references to "business days" in this policy refer to Monday through Friday and exclude weekends and federal holidays within the United States.
Questions?
If you have any questions or require further clarification regarding our Shipping Policy, please do not hesitate to contact our Customer Support Team at support@filipinoprint.com